Email support
Email: support@lostforgegames.com
Typical response window: 1–3 business days.
For App Store purchase refunds, subscriptions, or billing issues, Apple manages those requests through the App Store purchase system.
Support
Need help with a Lost Forge Games app? Send the app name, device model, iOS version, and a short description of the issue.
What to include
- App name and version
- Your device model
- Your iOS version
- What happened and how to reproduce it
- Screenshot or screen recording if helpful
Current supported app
SHATTER is currently in development. Public support notes will be expanded when the app is live on the App Store.
Privacy questions
Review the Privacy Policy for details about data collection, ads, analytics, crash logs, and contact information.
Contact us
Questions, bug reports, or feedback — send a message and it goes straight to our inbox.
Common questions
When does SHATTER launch?
SHATTER is in development now. Join the launch list on the homepage to get one email the day it goes live on the App Store.
How do I request a refund?
App Store purchases, subscriptions, and refunds are handled by Apple through your Apple account's purchase history.
How do I report a bug?
Use the contact form above or email us — include the app version, your device model, iOS version, and what happened.